Shipping Policy

At Tivexar, we are committed to delivering your order promptly and reliably. Please read our shipping policy carefully to understand how we process and deliver your purchases.

Order Processing

All orders are processed within 2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive an email confirmation once your order has been dispatched.

Delivery Times

We deliver exclusively within the United Kingdom. Once dispatched, orders are typically delivered within 3 to 5 business days. Please note that delivery times are estimates and may vary slightly depending on your location and carrier availability.

Shipping Costs

We are pleased to offer free standard shipping on all orders delivered within the United Kingdom. There are no minimum order requirements — every order qualifies for free delivery.

Delivery Address

Please ensure that your delivery address is accurate and complete at the time of placing your order. Tivexar cannot be held responsible for delays or non-delivery resulting from an incorrect or incomplete address provided by the customer.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where applicable. You can use this information to monitor the progress of your delivery.

Delays and Exceptional Circumstances

While we make every effort to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our control, such as adverse weather conditions, carrier disruptions, or public holidays. In such cases, we will do our best to keep you informed.

Contact Us

If you have any questions regarding your shipment, please do not hesitate to contact our customer service team:

• Email: contact@tivexar.shop
• Phone: +44 7537931737
• Address: 154 High Street, EH1 1QS Edinburgh, United Kingdom