Terms of Service

Last updated: 19 July 2026

Please read these Terms of Service carefully before using the Tivexar website or placing an order. By accessing our website or purchasing from us, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. About Us

This website is operated by Tivexar, a business based in the United Kingdom.

• Address: 154 High Street, EH1 1QS Edinburgh, United Kingdom
• Email: contact@tivexar.shop
• Phone: +44 7537931737

2. Acceptance of Terms

By browsing our website, creating an account, or placing an order, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and agree to these Terms of Service in full.

3. Products and Availability

We make every effort to ensure that product descriptions, images, and prices displayed on our website are accurate and up to date. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice. Product availability is subject to change, and we cannot guarantee that all items will be in stock at the time of your order.

4. Ordering and Contract Formation

When you place an order on our website, you are making an offer to purchase the selected products. A binding contract is formed only when we send you an order confirmation email confirming that your order has been accepted and dispatched. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability.

5. Pricing and Payment

All prices displayed on our website are in Pounds Sterling (GBP) and are inclusive of any applicable VAT. We reserve the right to modify prices at any time. Payment must be made in full at the time of ordering. We accept major payment methods as displayed at checkout. All transactions are processed securely.

6. Shipping and Delivery

We deliver exclusively within the United Kingdom. Orders are processed within 2 business days and delivered within 3 to 5 business days from dispatch. Free standard shipping is offered on all orders. For full details, please refer to our Shipping Policy.

7. Right of Withdrawal and Returns

As a consumer, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason. Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item. Refunds are processed within 7 days of receiving the returned goods. For full details, please refer to our Return and Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of Tivexar or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Tivexar shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you in connection with any order shall not exceed the total amount paid by you for that order. Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

10. Accuracy of Information

We strive to ensure that all information on our website is accurate and current. However, we do not warrant that product descriptions, pricing, or other content is error-free, complete, or current. If a product offered on our website is not as described, your sole remedy is to return it in unused condition in accordance with our Return and Refund Policy.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those websites, and we accept no responsibility for their content, privacy practices, or availability.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be published on this page with a revised “Last updated” date. Your continued use of our website following any changes constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: contact@tivexar.shop
• Phone: +44 7537931737
• Address: 154 High Street, EH1 1QS Edinburgh, United Kingdom